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Sams Club Support Ticket - Sam's Club Long Beach, California - Employees

Sams Club Support Ticket - Sam's Club Long Beach, California


Created By: citycouncil's Picture citycouncil Last Reply: citycouncil's Picture citycouncil
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0

Hello, I am so mad right now I want to apologies for this letter. I would like someone to get back to in reply to this matter. Hopefully the corporate office. I went in the Sam's Club Long beach CA as me and my family always do. I already checked out and was walking out. I had a question about ordering 40 pizzas over the phone and picking them up so that way I didnt have to wait for them to cook, My kids school get them from Costco and I though it would be easier for me to grab them at Sam's Club because it is closer. So I see no one is at the membership counter, I walked up to the desked and approached a african american membership girl by the name of Jasmine. I asked her if that would be possible and she said "Do I look like I cook the pizza here, Thats not my department" I almost feel over.... i couldnt believe a employee would say that. I replied well thats very rude, is ther a way you can find out for me and she told me to walk my happy butt over to the cafee. There was another girl at the membership counter her name was LuLu. She was laughing the whole time. I asked LuLu to get me a manager and she told me there is no managers at that Sam's Club. I have been a member of Sam's Club now for over 9 years and this is not the first time thos two have been very rude to people. I told the staff at the school about it and they knew the two girls I was talking about. They all said they are the rudest and unpleasant two they have ever ran in to. I am asking Sam's Club now to please do somthing. If nothing is done I will file a complaint with the BBB. i work for the city council and will do what ever it takes to tell EVERYONE about Sam's Club and how these two spoiled girl that work there devalue Sam's Club and Sam's Club did nothing about it. I for now will hold off on canceling my membership till I hear back from you but I am on the edge and want to inform everyone about LONG BEACH, CA SAM'S CLUB and what kind of people they have working there.


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